Shipping policy
SHIPPING POLICY
At Zander Collection, all items are made to order. This means each product is created after your order is placed.
Processing Time
Orders typically take 2–5 business days to be produced before shipping.
Shipping Time
Once shipped, delivery usually takes:
- United States: 3–7 business days
- International: 7–21 business days
Please note that shipping times may vary depending on your location.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Tracking
Once your order has shipped, you will receive a tracking number via email.
Delays
We are not responsible for delays caused by shipping carriers, customs, or other factors outside of our control.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address, the customer will be responsible for reshipping costs.
Lost or Stolen Packages
Zander Collection is not responsible for lost or stolen packages once they are marked as delivered. Please contact the shipping carrier directly for assistance.